Accessibility: Tour requires ascending 79 steps up to the tower, and 99 stairs down to the basement. There are no elevators. There will be some seating and opportunities to rest provided throughout the tour. The mansion is not air-conditioned and there may be extreme summer heat in the tower and cold temperatures in the basement. Not recommended for those with a fear of heights. Not fully ADA accessible and not recommended for people with physical disabilities.
Backstairs Tour Details
Backstairs Tours are offered Saturdays at 10:00 AM and 11:30 AM and Sundays at 11:30 AM. During October, tours will be offered on Saturdays at 10:00 AM only. This tour lasts approximately one and a half hours.
Starting September 26th, please be aware that the Kitchen areas in the Mansion are decorated for our Halloween Theater Program. You will still be able to see and experience the rooms, but with an added layer for the season!
Online ticket sales close 8 am on the day of the tour, walk-on availability on a first-come-first-serve basis.
Please note that this tour does NOT visit the main rooms of the mansion – please purchase Classic Tour Tickets for the traditional tour experience.
If you’ve taken the Classic Mansion Tour, chances are, you’ll be wanting more. This tour looks exclusively at ‘behind-the-scenes’ areas of the mansion. Come discover how during the Gilded Age and beyond, the staffs at Lyndhurst functioned to provide an efficient and seamless lifestyle for the Merritt and Gould Families!
The tour begins with a journey up 79 stairs to the 5th-floor observatory tower. After enjoying the spectacular views of the lower Hudson Valley and Manhattan, you will descend 99 stairs to view the servants’ quarters including the butler’s suite, root cellar, scullery, kitchen, ice closet, and servants’ dining room. The tour will conclude with a visit to the 1911 laundry building.
This tour is approximately one and a half hours and because of its physical demands, it is not recommended for individuals with mobility issues.
Accessibility and Precautions: For a safe and enjoyable experience, due to the number of narrow steps in the tower portion of the tour, please be advised of the following:
- This tour visits portions of the mansion that are not ADA accessible.
- This tour requires ascending 79 steps up to the tower, and 99 stairs down to the basement.
- There are no elevators in the mansion.
- The mansion is not air-conditioned and can reach high temperatures in the summer heat.
- This tour is not recommended for those with a fear of heights.
- The tour is limited to adults and children 12 or older.
- Children must be accompanied by an adult who is 18 or older.
- No person (including children and infants) may be lifted or carried throughout the tour.
- The mansion is currently decorated for the season, please enjoy our Autumnal decorations and Halloween scenes
To purchase tickets by phone: Call 1-888-718-4253 opt. 1 (please note that additional fees apply to phone orders.)