Upstairs-Downstairs Tour: From Top To Bottom
Due to heavy wasp activity in the Mansion Tower, we had to retire this tour for the 2023 season. If you’d like to see more of the mansion, please check out the Inside/Outside Tour!
Tour ticket holders do not need to purchase a Daily Grounds Pass, as tour tickets include grounds access.
This tour follows the route of our ever-popular Classic Mansion Tour but does not stop after seeing the second floor as it will then take visitors up to our fifth-floor tower and then down to the basement level kitchens, finishing at the adjacent laundry building. This is a great option for anyone who wants to hear the full story of Lyndhurst in one tour!
The Upstairs-Downstairs treats visitors to a rare glimpse of the lavish decorative arts and furniture left at Lyndhurst by previous owners. You will visit approximately 25 rooms and involves climbing our main staircase with 25-steps to the second floor, and you will then take additional staircases to the top of the tower. You’ll then descend all 99 steps down to the basement level to view the kitchen, servant spaces, and service spaces that helped keep Lyndhurst running. The tour runs about 90 minutes.
Please present printed tour tickets or have them available on your smartphone to show to Welcome Center staff when checking in for your tour.
All visitors must have a pre-purchased ticket to enter the Mansion. A limited number of tickets are available for each tour and tickets do sell out. If you are taking a tour, you do NOT need to purchase a Daily Grounds Pass. All ticket purchases are non-refundable.
This tour is limited to ten participants due to narrow stairs and confined spaces.
Tours last from one-and-a-half to two hours.
Please note that this tour requires visitors to ascend 79 steps up to the tower (from the first floor) and 99 steps down to the basement. Because of its physical demands, it is not recommended for individuals with limited mobility or children under 12 years of age. No person (including children and infants) may be lifted or carried throughout the tour.
Season presented by:
Senior, AAA, Military, Student: $40
Youth (ages 12-17): $40
Purchase tickets by phone: Call 1(888)718-4253 opt. 1 (additional fees apply to phone orders).
Tickets are non-refundable and non-exchangeable. Discounts are available to eligible visitors.
This specialty tour is limited to ten participants due to narrow stairs and confined spaces.
Tours are twice a day Thursday through Monday. Tour not offered on Tuesdays.
Please find the tour availability through Showclix when you purchase your tickets.
For a safe and enjoyable experience, due to the number of narrow steps in the tower portion of the tour, please be advised of the following:
- This tour visits portions of the mansion that are not ADA accessible, and the tour is not recommended for people with limited mobility or children under 12.
- This tour requires ascending 79 steps up to the tower and 99 steps down to the basement.
- The mansion is not air-conditioned and the upper floors of the tower may reach high temperatures in the summer heat.
- There is no elevator in this historic building and only limited opportunities for seating and rest on this tour.
- This tour is not recommended for those with a fear of heights.
- No person (including children and infants) may be lifted or carried throughout the tour.
- This specialty tour is limited to ten participants due to narrow stairs and confined spaces.
Plan Your Visit
The guided tour will start at the Welcome Center, the brick complex located just past Lyndhurst mansion, where visitors can check-in and visit the Gift Shop. No large bags or backpacks will be permitted in the mansion. Plan to arrive at the Welcome Center 15 minutes prior to your tour start time.
Please be advised that there is no air conditioning in the historic mansion. Our Welcome Center and Exhibition Gallery are cooled, but please prepare for the warm weather when visiting us!